Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
You can now cancel an order when it is in packed/shipped status, as long as the cancel option is available on App/Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.
To redeem SYM Points, you will have to continue shopping with us on App/Website. In case, you don’t have access to the App/Website, don’t worry, your SYM Points are safe with us, whenever you get access of these Platforms in future, you can redeem the same (unless points have not expired).
If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation. If payment was made by redeeming PhonePe wallet balance then, then refund will be instant post order cancellation, which can be later transferred into your bank account, by contacting PhonePe customer support team.
